When you get the "Something went wrong" error message while trying to request a review by mail on Facebook, it could be due to several reasons. Here are some steps that may help resolve the issue:
Clear Cache and Reload the Browser
Sometimes, saved cache and cookies can cause issues.
What to do: Clear the cache and cookies in your browser, then reload and try again.
Try a Different Browser
Facebook may perform better on one browser than another.
What to do: Try using a different browser, like switching from Chrome to Firefox or Safari, and see if it works.
Use Incognito Mode
Incognito mode can help avoid issues with stored cache and cookies.
What to do: Open an incognito window, log in to Facebook, and try sending the request again.
Check Your VPN or Proxy Settings
Using a VPN or proxy can sometimes interfere with Facebook's ability to load certain pages.
What to do: Turn off your VPN or proxy and try resending the review request.
Try from a Mobile Device
Sometimes using a phone or tablet can bypass the issue.
What to do: Try submitting the request from a mobile device using the Facebook app or a mobile browser.
Verify Your Email Settings
Make sure your email address is correctly linked to your account.
What to do: Go to the account settings under contact info to ensure the email listed is up-to-date and verified.
Confirm Account Status and Phone Link
Facebook may block requests from suspicious accounts or accounts without a verified phone number.
What to do: Make sure your account is verified, and add a phone number if possible, then try again.
Try Again Later
Sometimes, Facebook experiences temporary technical issues, and the error may clear up after some time.
What to do: If nothing works, wait 1-2 hours and try again.
If the issue continues, consider reaching out to Facebook Support through the Help Center for further assistance.